Exchange Tasks 2013 Frequently Asked Questions

Frequently Asked Questions (FAQ) about Exchange Tasks 2013, U-BTech's ADUC add-on for managing Exchange and Office 365 Hybrid.

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Does the installation of Exchange Tasks 2013 make changes to the Active Directory schema or configuration?

Absolutely not!

Exchange Tasks 2013 is designed as an extension to the existing Active Directory Users and Computers (ADUC) MMC snap-in.

Unlike Exchange Tasks 2010 and Exchange Tasks 2007, the installation of this product is client-side only, and makes no changes to displaySpecifiers in the Active Directory configuration partition.

What are the minimum requirements for installing Exchange Tasks 2013?

Exchange Tasks 2013 as an application has the following prerequisites:

  • Windows Vista/7/8/8.1 and Windows Server 2008/2008R2/2012/2012R2 require the Remote Server Administration Tools (RSAT) for Active Directory Domain Services to be installed.
  • At least one Exchange Server 2010/2013 Client Access Server available in the Active Directory environment.
  • Windows Management Framework Core package - Windows PowerShell 2.0 or higher and WinRM 2.0
    http://support.microsoft.com/kb/968930 (Not required when running Windows 7 and Server 2008 R2)
  • .NET Framework 4.5.2 or above 
  • A connection to an Active Directory domain

What sort of permissions do I need in order to manage a mailbox using Exchange Tasks 2013?

Exchange Tasks 2013 uses the built-in PowerShell cmdlets and commands for mailbox management.

Each command has different permission requirements.

To read about the commands follow this link: http://technet.microsoft.com/en-us/library/bb124233.aspx

Import / Export Mailbox keeps failing! HELP!

Exchange 2010 RTM Only - For Export/Import mailbox feature, the requirements are:

  • The RBAC role assignment to the required group/user:
     New-ManagementRoleAssignment –Role:"Mailbox Import Export" –User:HelpDesk
  • Outlook 2010 64-Bit installed on the Exchange servers , rather the CAS servers, as Exchange Tasks connects to a CAS server as a preference.

We have Exchange 2010/2013 servers in house. When I look at the properties of a user I don't see all the tabs as shown in your example such as email addresses, message size restrictions, delivery options, etc. We only see "Exchange Tasks" and "User Thumbnail" as additional tabs.

Exchange Tasks 2013 is having problems connecting to your Exchange 2010/2013 CAS servers.

Please check the "Exchange On Premise" connection status under the "Exchange Tasks 2013" node in "Active Directory Users and Computers". It could be that trying to find your CAS servers automatically isn't working and you may need to specify an Exchange 2010/2013 CAS server manually, or provide the connection with alternate credentials.

The ADM (Administrative Template) included with Exchange Tasks 2013 doesn't work, why?

While the ADM is included in every version of Exchange Tasks 2013, you will need to activate a GPO Module license to support these GPO changes.

How can I find if there are any updates available to Exchange Tasks 2013?

That’s simple. Just go to the About dialog and click on the "Check for Updates" link.

Customers who purchased our retail products are automatically added to our mailing list and receive email notifications about updates and news.

I need to activate my product and I don’t have a working Internet connection from my workstation, what can I do?

You can use our offline activation web page https://activation.u-btech.com where you can use your purchased serial code and unique machine code to activate your license and receive an offline activation code. The serial code is your proof of purchase and the machine code, which will be provided by each of our products on its offline activation dialog, is our way of verifying the use of the license on a single machine.

I've received an error while trying to activate my license using the Offline activation web page, What should I do ?

You are welcome to contact our support staff, please send your information and machine code to Support@U-BTech.com and we will activate the product for your purchased license and send you back your license code.

I need more time with the Trial version, who should I contact?

You can contact our sales department at sales@u-btech.com.

They will consider each request and decide whether to provide you with a trial extension key.

Exchange Tasks 2013 looks great. What is the licensing scheme for it?

Exchange Tasks 2013 uses a per user, per machine licensing method.
You have to purchase a single license for each user who is going to manage recipient mailboxes using Exchange Tasks 2013 and that license can be activated twice on that machine for maintenance reasons (operating system reinstallation for example).
Be aware that the type of license you purchase must fit the number of Exchange mailboxes in your organization.

In addition to the base license for the product, additional modules can be purchased to enhance the functionality of the product. To learn more about available modules and prices, please visit the Exchange Tasks 2013 Product Page.

 

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